Studio Policy

Updated: July 6th, 2026

Learning piano is a rewarding journey built on a partnership between teacher, student, and family. Consistent attendance, regular practice, and open communication create the foundation for steady musical growth and long-term success.


Tuition and Term

  • Tuition includes 10 lessons per term and is due prior to the term’s start.
  • Each student pays an Annual Program Fee.
  • Payment is accepted via e-Transfer.
  • Tuition must be received before the start of each term. Failure to pay may result in the student’s lesson time being released to another family.

Attendance

  • By reserving a time slot, students affirm their commitment to attending all scheduled lessons within the calendar year. In the case of an absence, timely notification to the studio is essential.
  • For illness-related absences, students are permitted to book one make-up lesson per term, scheduled on the first Saturday of the month. The booking for the make-up lesson should be completed before the start of the next term.
  • Absences resulting from family vacations, school trips, or sporting events are ineligible for credit or make-up lessons.
  • If the teacher must cancel a lesson, the lesson will either be rescheduled or credited toward future tuition.

Practice

  • Students are encouraged to practice regularly between lessons. Consistent practice is one of the most important factors in developing musical skills and enjoying long-term success.

Calendar

  • North Bay Piano Lessons adheres to the standard school year calendar and observes all statutory holidays.

Studio Expectations

Here are some key points to keep in mind:

  • Students should arrive in the waiting room no more than 5 minutes before their scheduled lesson.
  • Make sure to bring all required music books and learning materials.
  • Parents or guardians accompanying students aged 12 and under are asked to remain in the waiting area during the lesson.
  • Please note that our studio is a nut-free environment.

Lesson Termination

  • Two weeks’ notice is required when a student must terminate their lessons.
  • Students may attend or decline lessons during this two-week period.
  • A refund will be issued for the remaining tuition.
  • The Annual Program Fee is non-refundable.
  • The teacher reserves the right to discontinue lessons when necessary. Any prepaid tuition for unused lessons will be refunded in full.

*Policies may be updated from time to time. Families will be notified of any significant changes.