Studio Policy

updated August 23rd, 2023

Enrolling in piano lessons involves a joint commitment. Teachers, students, and guardians collaborate to nurture the enriching skill of piano playing. Success hinges on consistent attendance, open communication, and diligent practice habits.


Tuition and Term

  • Tuition includes 10 lessons per term and is due prior to the term’s start.
  • Payment is accepted via e-Transfer.
  • Non-payment leads to forfeiture of the student’s scheduled slot.

Attendance

  • By reserving a time slot, students affirm their commitment to attending all scheduled lessons within the calendar year. In the case of an absence, timely notification to the studio is essential.
  • For illness-related absences, students are permitted to book ONE make-up lesson per term, scheduled on the first Saturday of the month. The booking for the make-up lesson should be completed before the start of the next term.
  • North Bay Piano Lessons will apply credits for teacher absences. However, absences resulting from family vacations, school trips, or sporting events are ineligible for credit or make-up lessons.

Calendar

  • North Bay Piano Lessons adheres to the standard school year calendar and observes all statutory holidays.

Etiquette 

Here are some key points to keep in mind:

  • Students should arrive in the waiting room no more than 5 minutes before their scheduled lesson.
  • Make sure to bring all required music books and learning materials.
  • For students aged 12 and under, a parent or guardian must accompany them. The parent or guardian should remain in the waiting room during the lesson.
  • If a student needs a snack while waiting, kindly remember that North Bay Piano Lessons maintains a nut-free environment.

Lesson Termination

  • A notice of 2 weeks is required when a student must terminate their lessons. A full refund of the remaining tuition, minus two weeks, will be honoured. Participation in the last two weeks is optional.
  • The teacher reserves the right to terminate lessons without notice. In such cases the remaining tuition will be refunded in full.

*This policy is subject to change at the teacher’s discretion. All clients will be notified in a timely manner.